Enhanced Time Management

Unleash Your Productivity Through Enhanced Time Management
2-Day Intensive Workshop

This is a 2-day intensive workshop specially designed to equip participants with the essential skills to prioritise and manage time effectively. Through this workshop, participants will be led through a sequence of actions which will lead them to develop a personalised time management toolkit for their existing workload at the office. This toolkit is completely usable, practical and ready for immediate implementation.

This workshop is developed after time-management guru David Allen’s prescription for unleashing productivity explained in his book Getting Things Done (GTD). The complete process is described in the following diagram.

Introduction

Most of us have, at one time or another, felt daunted and overwhelmed by the number of tasks and commitments that have been pushed in our direction. The key to tackling this situation is effective time management. It is more important than ever to develop highly effective time management skills to minimise stress, increase productivity, overcome procrastination and effectively delegate.

Understanding, identifying and defining your long-term goals is the very first step for an effective time management. With the broader goal in the background, you can now set your short-term goals that will effectively lead you to achieving your long cherished long-term goals in your life.

One skill that is common to all leaders of repute is time management. People who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service. Managing time well enables you to be in control of your life; it allows you to act on situations rather than react to situations.

At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. This is a one of the most important time management skills. Many people spend their days in a frenzy of activity, but achieve very little because they are not concentrating on the right things.

According to the Pareto Principle, or the ‘80:20 Rule’, typically 80% of unfocused effort generates only 20% of results. The remaining 80% of results are achieved with only 20% of the effort. Therefore, it is important to learn rules to prioritise work and use the Urgent/Important matrix.

By applying the skills taught in this training, you can optimise your efforts to ensure that you concentrate as much of your time and energy as possible on the high payoff tasks. This ensures that you achieve the greatest benefit possible with the limited amount of time available to you. Contrary to popular belief, effective time management is not based on doing more things in less time.

This training is about learning to do the right things, at the right time and doing them better.

Learning Outcomes

·         Learn to prioritise effectively

·         Use the URGENT/IMPORTANT matrix

·         Gain lasting skills to tackle procrastination

·         Learn to easily handle high pressure, crisis situations

·         Master when & how to delegate for maximum productivity

·         Learn to set daily rituals for better productivity

Course Methodology

This workshop employs adult learning techniques which include active learning strategies to facilitate understanding and retention. Participants will spend approximately 80% of the time in individual or group activities which allow them to learn, develop and practise specific skills. A workbook is used to facilitate the workshop and additional notes will be handed out where necessary.

Course Content

Module 1 Stephen Covey’s First Things First: Introduction to Prioritising and Time Management ·         Big Rocks vs. Small Rocks: Deciding to do the important things in life ·         Definition and its application at the workplace ·         Effective vs Efficient ·         The 80/20 rule ·         The importance of doing the right thing, at the right time, efficiently. Activity  Discussion and Group Presentation ·         Are you doing things effectively? Efficiently? ·         What stops you from doing things effectively and efficiently?	Module 2 Understanding Your Important Tasks ·         Understanding your KPIs ·         Identifying the contribution and value of your KPIs ·         Translating your KPIs into tasks Activity Discussion and Group Presentation ·         What is your Job Description? ·         What are your KPIs? ·         What do you do every day? ·         Are you doing the right things? ·         Which should you do more and which should you do less?
Module 3 Prioritising Your Work ·         Defining Important and Urgent tasks ·         Introduction to the Urgent/Important Matrix ·         Prioritising rules ·         Practice using the matrix Activity Individual Practice and Coaching ·         Create a list of your everyday tasks ·         Identify which tasks are urgent and important ·         Categorise the daily tasks according to the matrix ·         Which should you do earlier and which should you do later?	Module 4 Delegating and Accepting Tasks ·         Learning to delegate effectively ·         Improve your efficiency by delegating ·         Learning to accept and decline tasks ·         Knowing how and when to decline ·         Negotiating your tasks with your boss or bosses Activity Individual/Group Practice and Coaching ·         Identify tasks which you should delegate ·         Simulation – Negotiating your tasks with your boss
Module 5 Tips To Increase Work Efficiency ·         Minimising distractions ·         Organising your tasks ·         Breaking work into smaller tasks ·         Delegating non-urgent tasks ·         Automating  routine tasks Activity Discussion and Group Presentation ·         Identify your personal timewasters ·         What are the things that you can do to save time?

Trainer Profile

Azmi Shahrin was born in Ipoh and received his early education at St. Michael’s Institution, Ipoh and Malay College Kuala Kangsar. He won a Shell Scholarship to further his studies at the University of Kent, United Kingdom where he graduated with a Bachelor’s degree in Accounting and Economics. He subsequently obtained a Master’s degree in Economics from the University of Malaya (2009) and he is currently a PhD candidate at the same university. He has been a member of MENSA since 1989. He has had more than a decade’s working experience in managing marketing communications, distribution channels and product branding with several companies including Shell Malaysia Trading Sdn. Bhd. and Maxis Communications Bhd. However, destiny was calling and in 200, he quit his well paid job to become a trainer.

Azmi owes the turning point of his life to Toastmasters. In 1998, he joined Extol Toastmasters Club to sharpen his presentation and communication skills. He was President of the club in 2005-2006. He was also instrumental in the founding of Kelab Pidato Perdana (a Malay language Public Speaking club) where he served as President in 2004-2005 and is currently the Chief Trainer. In 2007-2008, He was Governor of Division W (of District 51 of Toastmasters International) and had the responsibility to oversee 32 clubs. He has also won many prizes in speech contests over the years and awards for excellent leadership and dedicated service, such as the Division C Toastmaster of the Year 2004-2005 award. He is also a trainer with the Toastmasters Leadership Institute. In 2006, he achieved Toastmasters’ highest award, which carries the title of “Distinguished Toastmaster” (DTM). All these enabled him to launch and excel at his new career as a public speaker and Presentation Skills trainer.

In the past 10 years as full-time trainer, Azmi has conducted training for the private/corporate sector, the government sector, educational establishments as well as members of the public. He has trained over 11,000 adults and students. While he specializes in public speaking and presentation skills, he is also competent in related areas such as communication skills, interpersonal skills, negotiation skills, English language skills and leadership skills. He consults for Triple A Training and several other  training providers. Please refer to list of clients on the following page.

Azmi is inspired and encouraged by the positive feedback of his participants and happy that he is finally touching real lives.

LIST OF CLIENTS

Agreyia HCD (Asia) Sdn. Bhd., Petaling Jaya, Selangor

Ambangan Heights Sdn. Bhd., Sg. Petani, Kedah

American Air Filter Manufacturing Sdn. Bhd., Shah Alam, Selangor

Amway Malaysia

Asia iKnowledge Sdn. Bhd., Petaling Jaya, Selangor

Bank Rakyat

BERNAMA

Capital Events, Johor Bahru

Celcom

CIMB Aviva Assurance Bhd., Kuala Lumpur

CIMB Bank

Department of Occupational Safety and Health, Ministry of Human Resources Malaysia

Department of Statistics Malaysia

DK Leather Corporation Bhd., Puchong, Selangor

Domino’s Pizza Malaysia

DRB-HICOM

Dynamic Speakers Training Centre, Petaling Jaya, Selangor

Eastern Pacific Industrial Corporation Bhd., Kemaman, Terengganu

e-Cop.net Surveillance Sdn. Bhd., Kuala Lumpur

Edaran Bhd., Kuala Lumpur

Election Commission of Malaysia

Elite Essential Sdn. Bhd., Puchong, Selangor

Elken Sdn. Bhd., Kuala Lumpur

Employees Provident Fund (EPF)

External Trade Development Corporation (MATRADE)

Federal Agricultural Marketing Authority (FAMA), Ministry of Agriculture &

Agro-based Industry Malaysia

Federal Land Development Authority (FELDA)

GD Express Sdn. Bhd., Petaling Jaya, Selangor

Genius Aulad, Kota Damansara, Selangor

Genting Sanyen Power Sdn. Bhd., Banting, Selangor

Global Language & Tuition Centre, Melaka

Honda, Melaka

Hospital Selayang, Selangor

IBIL (M) Sdn. Bhd., Kuala Lumpur

Ingress Engineering Sdn. Bhd., Nilai, Negeri Sembilan

Inland Revenue Board of Malaysia

Institut Aminuddin Baki, Genting Highlands, Pahang

Institute for Health Management, Ministry of Health Malaysia

Institute for Health System Research, Ministry of Health Malaysia

Integrated Agricultural Development Area Kerian-Sg. Manik, Ministry of Agriculture &

Agro-based Industry Malaysia

Integrated Logistics Bhd., Shah Alam, Selangor

Intellectual Property Corporation of Malaysia (MYIPO)

Inter-City MPC (M) Sdn. Bhd., Shah Alam, Selangor

International Medical University, Kuala Lumpur

IOI Mall, Kulai, Johor

Iskandar Regional Development Authority (IRDA), Johor Bahru

Jalur Cahaya Sdn. Bhd., Shah Alam, Selangor

JEKS Engineering Sdn. Bhd., Kuala Lumpur

Johnson Controls (M) Sdn. Bhd., Petaling Jaya, Malaysia

Kelab Belia Angsana, Subang Jaya, Selangor

Kelab Telekom Ibu Pejabat

KL Airport Service Sdn. Bhd., Sepang, Selangor

KL StarRail Sdn. Bhd. (KL Monorail)

Kolej Islam Sultan Alam Shah, Klang, Selangor

Malay College Kuala Kangsar (MCKK), Perak

Malaysia My Second Home (MM2H) Centre, Ministry of Tourism Malaysia

Malaysian Institute of Road Safety Research

Malaysian Qualifications Agency, Ministry of Education Malaysia

Maybank

Maybank Islamic

Melia Hotel, Kuala Lumpur

Menara Kuala Lumpur Sdn. Bhd.

Ministry of Defence Malaysia

Ministry of Education Malaysia

Ministry of Finance Malaysia

Ministry of Higher Education Malaysia

Ministry of Urban Well-being, Housing & Local Government Malaysia

Ministry of Works Malaysia

Mitsui O. S. K. Lines (M) Sdn. Bhd., Subang Jaya, Selangor

M2 Asia Sdn. Bhd., Kuala Lumpur

National Institute of Public Administration

National Institute of Valuation, Ministry of Finance Malaysia

National Sports Council of Malaysia

Naza Kia Malaysia Sdn. Bhd., Kuala Lumpur

NXP Semiconductors (M) Sdn. Bhd., Seremban, Negeri Sembilan

Panasonic Malaysia

Penang State Secretariat

Permodalan Nasional Bhd. (PNB)

Petronas Chemicals Methanol Sdn. Bhd., Labuan, Federal Territories

Petronas Educational Sponsorship Unit

Philips Malaysia

Politeknik Merlimau, Melaka

Projek Lintasan Kota Holdings Sdn. Bhd., Kuala Lumpur

Pusat Pembelajaran Presint 8, Putrajaya

Pusat Pembelajaran Presint 16, Putrajaya

Pusat Tuisyen Kurnia, Petaling Jaya, Selangor

Pusat Tuisyen Restu Jaya, Subang Jaya, Selangor

RapidKL, Syarikat Prasarana Negara Bhd.

RBC Investor Services Malaysia Sdn. Bhd., Cyberjaya, Selangor

Rukun Tetangga Kawasan SS 23, Petaling Jaya, Selangor

Sapura Thales Electronics Sdn. Bhd., Kuala Lumpur

Secretariat of the National Institutes of Health, Ministry of Health Malaysia

Securities Commission Malaysia

Sekolah Darul Hikmah, Kuala Lumpur

Sekolah Dato’ Abdul Razak (SDAR), Seremban, Negeri Sembilan

Sepakat Setia Perunding Sdn. Bhd., Seri Kembangan, Selangor

Shelter Home for Children, Petaling Jaya, Selangor

Significant Technologies Sdn. Bhd., Sri Kembangan, Selangor

Sime Darby Austral Sdn. Bhd., Bintulu, Sarawak

Sime Darby Plantation Sdn. Bhd., Carey Island, Selangor

SIRIM

Small Medium Enterprise Development Bank Malaysia Bhd. (SME Bank)

SMK Gunung Rapat, Ipoh, Perak

SMK Jalan Empat, Bangi, Selangor

SMK King George V, Seremban, Negeri Sembilan

SMK (P) Sri Aman, Petaling Jaya, Selangor

SMK Sri Bintang Utara, Kuala Lumpur

SM Sains Hulu Selangor

SM Sains Seremban, Negeri Sembilan

SM Sains Tuanku Jaafar, Kuala Pilah, Negeri Sembilan

Stars & Planet Edufun Club, Petaling Jaya, Selangor

Suria Business Solutions Sdn. Bhd., Petaling Jaya, Selangor

Syarikat Bekalan Air Selangor (SYABAS)

Talisman Malaysia Ltd., Kuala Lumpur

TATi University College, Kemaman, Terengganu

Tepat Teknik Sdn. Bhd., Shah Alam, Selangor

TIME dotCom Bhd., Shah Alam, Selangor

Tenaga Nasional Bhd. (TNB), Melaka

Toko Electronic (Sarawak) Sdn. Bhd., Kuching, Sarawak

Tourism Malaysia

Transocean Malaysia, Kuala Lumpur

Triple A Training, Petaling Jaya, Selangor

Tunku Kurshiah College (TKC), Seremban, Negeri Sembilan

UDA Holdings Bhd.

UEM Group Bhd.

U Mobile Sdn. Bhd., Kuala Lumpur

UMW Oil & Gas Corporation Bhd., Kuala Lumpur

Universiti Putra Malaysia, Serdang, Selangor

Universiti Teknologi Malaysia (International Business School), Kuala Lumpur

Universiti Teknologi MARA, Segamat, Johor

University College Sedaya International, Kuala Lumpur

University of Malaya, Kuala Lumpur

Zenith Bizness Excellence Sdn. Bhd., Kuala Lumpur

1Malaysia Training Program

ISO 22000 Awareness Training

ISO 22000 Awareness Training (One Day Course)

Course Content Based on

1. ISO 22000:2005 Food Safety Management System – Requirements for any organization in the food chain

2. Codex Alimentarius – HACCP System and Guidelines for Its Application

Course Objective

This course is designed to provide the participants knowledge on ISO 22000, HACCP and Pre-requisite Programme (PRP) and to equip participants with the necessary knowledge needed to establish, implement and maintain the Food Safety Management System (FSMS) in

the company.

Target Group Management and supervisory level in the food industry

Targeted Industry All food industry

Course Outline

·         Introduction to Food Safety and ISO

·         Food Safety Awareness

·         ISO 22000 Requirements

o   Clause 4 – Food Safety Management System

o   Clause 5 – Management Responsibility

o   Clause 6 – Resource Management

o   Clause 7 – Planning & Realization of Safe Product (includes PRP

o   and HACCP Principles)

o   Clause 8 – Validation, Verification & Improvement

·         Summary

Trainer Profile

Grace Cheng Ming Kuen

ACADEMIC QUALIFICATION

2001 - Universiti Putra Malaysia (UPM), Serdang, Selangor

Bachelor of Food Science & Technology (Second Class Upper Honours, Dean List)

PROFESSIONAL QUALIFICATION

2012 - PSMB/ HRDF Approved Trainer

2011 - Registered Food Handler Trainer with Ministry of Health, Malaysia

2010-2013 -  IRCA Registered Food Safety Auditor

YEARS OF CAREER EXPERIENCE: 13 YEARS

Year Previous Company Position

2003 – 2013 - Novo Quality Services (M) Sdn Bhd Principal Consultant

2001 – 2003 - Quantum Food Academy Sdn Bhd Food Technologist (Training & Consulting)

2000 King’s -  Confectionery Sdn Bhd Intern (Industrial Training)

CURRENT OCCUPATION: PRINCIPAL CONSULTANT

Quality and Teamwork

Quality and Teamwork Course

Rationale

Teamwork is the result of the process, while most corporations have existing teams working amongst themselves, this programme offers an understanding and applications of the essential elements involved in producing effective, quality and motivated teamwork.

Within this understanding, the participants will be able to apply these elements of teamwork and motivation techniques within their workplace.  They should retain their productive work habits and modify unproductive ones, enabling them to produce quality work.

Objectives

At the end of the programme, the participants will be able to:

Develop a better  understanding  within  the  preview  of QUALITY and TEAMWORK that will set the stage towards achieving the total quality the organization desires.

Recognize that their ATTITUDES and HABITS are catalysts toward establishing better team  spirit  in  total quality values and working effectively as units or teams

Demonstrate the skills that bring about better human behaviour relationship in organizational teamwork. 

Identify appropriate techniques to facilitate and maintains high motivation level for high performance teamwork.

Course Syllabus

Module 1 You in A Team  - Roles and Responsibility ·        Roles and responsibility ·        Organisation mission and vision ·        Skills required in organization ·        Management & non-management relationship

Module 2 Quality Focus in Team ·        Definition of Quality ·        Identifying the customer ·        Conference to requirement ·        Functions ·        Standard ·        Perception and quality ·        Quality improvement ·        Measuring quality ·        TQM – A way of life

Module 3 Positive Attitude in Team Building ·        Positive Attitude in Team Building Goal setting for success – Personal development ·        Developing positive work attitude for higher performance ·        Developing a winning personality and self image, the MAHATHIR concept ·        Personal needs and direction analysis ·         Self motivation-the key to success

Module 4 Elements of Team Dynamic ·        Introduction to team dynamic ·        Team communication ·        Verbal and non-verbal communication ·        Barrier in team communication ·        Effective team communication ·        Team relation ·        Positive stroking ·        Negative stroking ·        Human relation in team dynamic ·        Superior vs. subordinates ·        Team problem solving ·        Situational analysis ·        Developing alternative ·        Selecting alternative ·        Management games ·        Do and don’t ·        Of effective team

Course Timetable 3-Day

Time	1st Day	2nd Day	3rd Day
9.00 am	You in A Team  - Roles and Responsibility  (M1)Part 1	Quality Focus in Team  (M2) Part 2	Positive Attitude in Team Building (M3) Part 3
10.30 am	Tea Break
10.45 am	You in A Team  - Roles and Responsibility  (M1)Part 2	Quality Focus in Team  (M2) Part 3	Elements of Team Dynamic (M4)Part 1
1.00 pm	Lunch
2.00 pm	You in A Team  - Roles and Responsibility  (M1)Part 3	Positive Attitude in Team Building (M3) Part 1	Elements of Team Dynamic (M4)Part 2
3.30 pm	Tea Break
3.45 pm	Quality Focus in Team  (M2)Part 1	Positive Attitude in Team Building (M3) Part 2	Elements of Team Dynamic (M4)Part 3
5.00 pm	End of Day

TRAINER PROFILE

Mazibah Mohd Zin is a certified Master Trainer and Associate Consultant with extensive experience in corporate and public training.   She obtained her Bachelor of Science degree majoring in Management and Organizational Behavior from Oregon State University, USA and Master of Business Administration degree with Advanced Certificate in Personnel Administration and Decision Support System from New Hampshire College, Manchester, USA.

She has worked for Cooperative College of Malaysia (CCM) as a lecturer and was responsible for setting up the CCM's Computer Center.  She was involved in designing and conducting courses in the area of computer application packages, cooperative computerization system, leadership, supervisory skill and cooperative law. She left the public sector and joined the manufacturing sector and was attached to the HR Department of Canon Camera and Mattel. She has extensive experience in Employee Relations, Employee Welfare, Recruitment, and Training and Development. While heading the Training and Recruitment Department at Mattel, she conducted training programmes for the supervisory and middle management level in the areas of Human Resources Development, Supervisory and Managerial Development, Domestic Inquiry and Grievances Handling, and Quality Improvement Process Training.

Upon leaving the manufacturing sector, she served an associate consultant with several training provider such as Quest Consulting, Institute Pengurusan Johor (IPPJ), Supervisory Development Institute, PUNB and Boustead Educom.  As a frontline Corporate Trainer and Consultant, she has conducted  Training Programmes such as Clerical Development Programme, The Effective Supervisory Skills, Supervisory Development and Motivational Programme, Positive Work Attitudes, The Effective Telephone Techniques, Training Needs Analysis, Designing and Planning a Training Programme, Train the Trainer, Evaluation Training Effectiveness, How to Hire the Right Staffs, Personnel Management, Enhancing Managerial Skills, Entrepreneurship Programmes, Quality Time Management, Counseling Skills At The Work Place and other management programmes.

She is the lead consultant for Certificate in Training Development (CITD), a certificate programme jointly organised by QUEST Consulting and Institute of Personel Development UK. Among her in house client are CIMB,  KLCC, Sindora, Shimano Component, Johor State Economic Development Corporation, Sunrise, PNB, Jabatan  Pengairan Dan Saliran, Hicom Diecasting, Supervisors’ Development Institute, Schott Glass, Advance Micro Devices, Metrod, Motorola, Strait And Island, People Insurance, Sime Rengo, Binariang, UUM, Utusan Malaysia, The Star, Bali In Bank (Jakarta), FELDA, Sankyo, UMBC, Mattel, Mobikom, Samsung, Sapura Holdings, Perbadanan Kaftangan Kemajuan Malaysia, Shapadu Holdings, Kementerian Pembangunan Usahawan, Kementerian Kerja Raya, Women Institute of Management, KEMUDA Brunei and others.