Objective
1. This two-day training is designed to provide participants with an understanding of the importance of MSA
in controlling and improving the production process and to give a practical knowledge of using statistical
methods in analyzing the measurement system.
2. To define and understand a measurement system and the causes of variation therein; to be able to qualify
the sources of variation.
3. To be able to analyze this data to improve the measurement system, design or choose appropriate systems
for measurement, data collection and use.
4. To maintain these measurement systems over the life of the manufacturing process they are used with
Includes Non-Replicable MSA.
Course content
1. Introduction to MSA
- MSA: ISO/9001:2000 & Sector-specific Requirements
- Statistical Properties of Measurement Systems
- Discrimination, Calibration, Reference Standards
- Measurement Planning
- Application of MSA to Continual Improvement
- Analysis of Results
- Summary and Definitions
- Measurement Systems Variation
- Measurement Error
- Accuracy & Precision
- Bias
- Linearity
- Stability
- Gage Repeatability and Reproducibility (GR&R) Studies
- Advanced analysis (ANOVA Crossed)
- Attribute Systems,
- Non-Replicable Systems (Destructive Testing) with Nested Anova
Target Audience
1. Quality Managers
2. Quality System and Lab Technicians
3. Management Representatives
4. Internal Auditors who audit MSA
5. Persons responsible for planning, using and maintaining measurement systems
6. Engineers and individuals responsible for process improvement

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